Replace the default text for the new Multi-String value by typing the following and then pressing enter :. Right-click the new LowerFilters value, and then select modify. Close the Registry Editor and restart the computer. The disc drive should now be recognized by your recording software. If not, update your firmware. For devices with Windows 10 in S mode, you can only get drivers through Windows Update.
If a Let's identify your product to get started page displays, click Laptop or Desktop. Type the model name for your computer in the Or, enter your serial number field, and then click Submit. If a Matching products webpage opens, select your model number from the list. The software results page for your computer displays with the default operating system selected. If you need to change the operating system, click Change , select your version, and then click Change. If the operating system you want is not on the list, HP does not have drivers for that operating system.
Use a different method to download software and drivers. From the list of available software and driver categories, click the category name, and then click Download. Sometimes there is more than one download available for a component, such as several DVD firmware updates.
If this happens, identify the component installed in your computer, and then download the appropriate file. To find the name of a component, search for and open Device Manager.
If the issue is recent, restore the computer to a point before the problem began, to resolve the issue. If the issue persists, recover the computer back to its original configuration. Microsoft provides a reset feature that repairs your computer by reinstalling the operating system. Before using this option, make sure you back up all your important files.
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HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Turn on the computer. In Windows, search for and open Device Manager.
When the installation finishes, the drive name should display in Device Manager. For any other error, see the information that is provided with the error code. Resetting the BIOS might also resolve this problem. Turn off the computer. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers. Need help finding a serial number? Try a keyboard command.
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Supported operating systems for HP include Windows. Connect Blog Facebook Twitter Newsletter. Please note that, even though other operating systems might also be compatible, we do not recommend you apply any software on platforms other than the specified ones. Doing so might cause the installation to crash, which could even render the device unusable. When it comes to installing the package, the steps should not be much of a hassle because each manufacturer tries to make them as easy as possible; usually, you must make check for compatibility, get the package, run the available setup, and follow the instructions displayed on-screen.
However, due to the large number of devices out there and the various ways for applying these packages, it would be best if you refer to the installation manual first, to be sure of a successful update. That being said, click the download button, and apply the present software on your product.
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